Privacy Policy

Effective Date: 06/14/2024
Last Updated: 21/10/2025

This Privacy Policy describes how Digital International LTD (“Digital International,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website https://www.digital-international.com (the “Website”) or interact with us through our digital services (together, the “Services”).

If you do not agree with this policy, please do not use our website or submit your personal information.

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1. Who We Are

Digital International Agency is a website development and digital marketing agency based in Bulgaria.

Company Name: Диджитъл Интернешънъл ЕООД (Digital International LTD)
Location: Blagoevgrad, Bulgaria
Email: hello@digital-international.com
Data Protection Contact: hello@digital-international.com

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2. Information We Collect

We only collect the information necessary to provide our services and respond to inquiries.

a) Information You Provide Voluntarily

When you contact us through our website forms or email, we may collect:

• Name

• Email address

• Phone number

• Message details

b) Automatically Collected Data

When you visit our website, certain data is collected automatically for analytics and security:

• IP address (anonymized)

• Browser type and version

• Device information

• Pages visited and time spent

• Referring URL

c) Cookies and Tracking Data

We use cookies and similar tools such as Google Analytics 4 (GA4), Google Tag Manager, Google Ads, and Google Search Console to improve website performance and understand user behavior. See Section 6: Cookies below for full details.

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3. How We Use Your Information

We may use your information to:

• Respond to contact form submissions or business inquiries

• Provide customer support

• Analyze website performance and user behavior

• Improve and optimize our services

• Secure and maintain our website

• Comply with legal obligations

We do not sell your personal data and we do not collect payment or financial information.

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4. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data under GDPR based on:

• Consent – when you submit forms or accept cookies

• Legitimate interest – website analytics, security and communication

• Legal obligation – record keeping and protection against fraud

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5. Data Sharing and Third Parties

We may share your data with trusted third-party providers to operate our business:

All third parties comply with GDPR and process data under strict security.

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6. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience. These include:

You can disable cookies in your browser settings. For more information, visit:
https://www.allaboutcookies.org/

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

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7. Data Retention

We retain personal data only as long as necessary:

• Contact form submissions: 12 months

• Analytics data: up to 26 months (Google default)

• Email correspondence: 12 months

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8. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Withdraw consent

• Request data portability

• File a complaint with a Data Protection Authority

To exercise your rights, email us at hello@digital-international.com.

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9. Security

We take reasonable technical and organizational measures to protect your data. However, no online transmission is 100% secure.

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10. Children’s Privacy

We do not knowingly collect personal information from children under 16 years old.

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11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated date.

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13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Digital International Agency
Email: hello@digital-international.com
Location: Blagoevgrad, Bulgaria